Legal Information

Privacy Policy

Phinaikam Law is committed to protecting the privacy of those who contact us, use our services, or visit this website. This policy explains what personal information we may collect, why we collect it, and how it is handled.

Last updated: 15 June 2026 · Effective immediately

1. Information We Collect

We may collect the following categories of personal information:

  • Contact details — name, email address, and telephone number, provided when you complete our contact form or communicate with us directly.
  • Matter-related information — details you share with us about an estate or legal matter, including the nature of the matter and any documents provided.
  • Website usage data — anonymised information about how visitors use this website, collected through cookies and analytics tools where consent has been given.

We collect information directly from you, through the contact form on this website, and through email or telephone communication.

Legal basis for processing: We process your information on the basis of your consent (for enquiries and cookies), contractual necessity (for client matters), and legitimate interest (for improving our services).

Retention: Contact enquiry data is retained for 12 months. Client matter files are retained for 7 years in accordance with professional obligations, then securely deleted.

2. How We Use Your Information

  • To respond to enquiries and provide the legal services you have requested.
  • To manage your matter, including communicating with third parties such as courts or government offices as required.
  • To fulfil our professional and legal obligations.
  • To improve our website and services using anonymised analytical data.

We do not use your personal information for unsolicited marketing. We do not sell or rent your data to third parties.

Third parties we may share information with in the course of providing legal services include: courts, land offices, district authorities, and other official bodies in Thailand, where disclosure is necessary to handle your matter.

3. How We Protect Your Information

  • Electronic communications are transmitted using standard encryption protocols (TLS/SSL).
  • Access to client files is restricted to members of our team with a direct role in your matter.
  • Physical documents are stored securely at our office and are not left unattended.
  • In the event of a data breach that affects your personal information, we will notify you promptly and take immediate corrective action.

4. Cookies

This website uses cookies to remember your preferences and to understand how visitors use the site. You are shown a consent notice on your first visit and may accept or decline optional cookies at that time.

Essential cookies (necessary for the website to function) are always active. Analytics and marketing cookies are only set with your consent. For full details, please see our Cookie Policy.

5. Your Rights

Under the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand, you have the following rights regarding your personal data:

  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may ask us to correct inaccurate or incomplete information.
  • Right to erasure — in certain circumstances, you may request that we delete your personal data.
  • Right to data portability — you may request your data in a structured, commonly used format.
  • Right to object — you may object to the processing of your personal data in certain circumstances.
  • Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

6. External Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend that you read their privacy policies before providing any personal information.

7. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently received information from a minor, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Significant changes will be communicated where we hold your contact details. Continued use of this website after any update constitutes acceptance of the revised policy.

9. Contact — Data Controller

For questions about this policy or to exercise your data rights, please contact:

Phinaikam Law

77 Charoenrat Road, Wat Ket, Chiang Mai 50000, Thailand

Email: [email protected]

Phone: +66 38 617 904